Archive for November, 2007

Two interesting articles in the WSJ this morning. The first article focuses on how consolidation in the enterprise software market is creating more headaches than solutions for customers.
As the big software companies flesh out their integration plans internally, customers on the outside are left with unanswered questions about their future. It often takes years for […]

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Matt Asay has an interesting post about fake scarcity in the digital age..
Twentieth century software business models focus on scarcity because they’re founded upon 20th century conceptions of property (actually, their origin is a few centuries’ older than that, but never mind).
Scarcity is the absolute wrong way to build a software business in the […]

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Next time someone tries to demo you their SaaS/On-Demand application, make sure they do so in a web browser.
I know it sounds silly, but I have seen more than a few “On-Demand” applications that were most definitely on-premise. This demoware is usually by client/server proprietary companies trying to kluge a 10-year old app […]

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CRM Outsiders

When Colin and I started tossing the idea around about setting up a blog, the first challenge was coming up with a name. We threw around a number of ideas, many of which did not work and others that were taken by legitimate bloggers, others by squatters.
Finally, we settled on CRM outsiders. I love the […]

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