iPhone: Ready For Enterprise Primetime?
Dec 14th, 2007 by Colin Beasty
In a new Forrester report, analysts Benjamin Gray and Robert Whiteley served up 10 reasons why the iPhone isn’t ready for corporate America. Forrester argues, that while Apple will gain some penetration into the road warrior market, it will be primarily a result of osmosis, as some enterprise employees will purchase them and begin demanding support from IT.
From Forrester:
“The iPhone is a great device, but the features that make it a consumer success don’t necessarily translate to the enterprise. Today, companies struggle to select one or two mobile platforms to standardize on for the immediate future. Why? Because the current enterprise model is broken. IT organizations have been stretched to support whatever platforms their employees have brought into the company. But with a diverse selection of mobile platforms — including BlackBerry, Linux, Palm OS, Symbian, Windows CE, Windows Mobile, and now Mac OS X — IT can’t be expected to support each and every operating system.”
I think the real issue is not IT, it is the broken model of mobile carriers. The myriad proprietary platforms, complex pricing and lack of interoperability makes it quite difficult for IT to support all the different platforms. The iPhone is an elegant, brute force attempt to crack this market and I think we will see adoption of in IT departments sooner than Forrester thinks. Change is coming with the iPhone, Google Andriod and new wireless spectrum. When change happens, it often happens fast. 2008 will be an interesting year in the mobile world.


