Posted in Application Design, CRM, Open Source, SugarCRM on Feb 25th, 2008 No Comments »
Matt Asay raised some interesting questions in his blog this weekend, regarding SugarCRM and how easy it is for the community to upgrade given the high customization capabilities…so I think it garners a quick explanation since there are a lot of SugarCRM observers still learning the exact solution design, etc. (I also posted most of […]
Posted in Uncategorized on Feb 22nd, 2008 1 Comment »
It seems like I’ve had a lot of conversations recently about e-commerce, whether it was with partners at SugarCon, fellow colleagues, or with customers, such as today. Everybody is trying to do a better job at it, whether it’s via tighter integration with their CRM solution or simply refining their business practices so customers have […]
Posted in Random on Feb 22nd, 2008 No Comments »
Our Dublin office is pretty cool as it is (especially if you like Guinness) but our co-founder and European GM Clint Oram just sent me this pic of Bono leaving our building.
No, U2 is not standardizing on SugarCRM (but it would make sense) - SugarCRM simply shares office space in the building owned by the […]
Posted in Application Design, SugarCRM on Feb 22nd, 2008 No Comments »
Adam Sarner, who I had a great conversation/briefing with the other day, understands the role of marketing is changing in many organizations. But the real question is, how do companies still trying to master their CRM deployments take advantage of the “generation 2.0″ (or whatever you want to call the social customer these days) mindset?
In […]
Posted in Open Source on Feb 21st, 2008 No Comments »
Pentaho has just landed a new round of funding. This is great news for anyone who is a proponent of open source, or really anyone looking to get greater insight into operations without paying an arm and a leg to SAS or Teradata, etc.
What did make me laugh, if you look at the link to […]
Posted in Application Design, Microsoft, Open Source on Feb 21st, 2008 No Comments »
Well, the big boys in Redmond are finally starting to get it. Microsoft said today that it’s going to start embracing open standards and interoperability in a major way, announcing a set of new principles and a commitment to support open standards. In a press conference this morning, CEO Steve Ballmer and chief software architect […]
Posted in Application Design, SaaS, Uncategorized on Feb 20th, 2008 No Comments »
I really think we are approaching a major turning point in the way people consider “on-demand” applications.
I wrote about Oracle’s offering yesterday, then as I was reading Denis Pombriant’s blog about SugarCRM, I saw his previous entry. Denis gets it. Awesome.
But analysts and vendors tend to “get it” long before actual decision makers in […]
Posted in Uncategorized on Feb 20th, 2008 2 Comments »
As part of its ongoing strategy towards moving to an open source infrastructure and network, Yahoo says that its search index is now being processed using Apache Hadoop. The Hadoop software takes over from a proprietary system being used previously, with the benefits, among others, being cost savings and scalability. Hadoop will run on a […]
Posted in Application Design, Open Source on Feb 19th, 2008 No Comments »
In case you were too busy enjoying the extended weekend, Red Hat announced what it says is the “first comprehensive open source SOA technology” platform. The JBoss Enterprise SOA platform combines software from its other open source projects, including JBoss enterprise service bus, JBoss jBPM, and JBoss Rules.
While I’m always skeptical of “first ever,” as […]
Posted in CRM, SaaS, Siebel/PeopleSoft/JD Edwards/Oracle, SugarCRM, Uncategorized on Feb 19th, 2008 No Comments »
Just back from a nice long weekend trip (to anyone who has only seen the Grand Canyon from an airplane, you have to check it our up close) - and returned to see that Oracle has announced a single tenant version of Siebel CRM OnDemand.
Good…
Some reading this will think Oracle is going backwards - […]
