Posted in CRM, Google, salesforce.com on Apr 14th, 2008 No Comments »
As I’m sure many of you have already noted, Salesforce.com and Google today announced that Google will now offer its Google Apps as part of the Salesforce.com platform.
Well isn’t that just riveting.
With all due honesty, who uses Google Apps? Google text messaging and Maps…sure, but who leverages Google’s spreadsheets, text editor, and e-mail tools on […]
Posted in CRM, Conferences on Apr 11th, 2008 No Comments »
As a nice follow up to Gerhard Gschwandtner’s comments yesterday on software platforms during his keynote presentation, Mike Mitchell, CTO of BDO Seidman’s Alliance Program provided a great example.
In a nutshell, the alliance program at BDO is responsible for managing the hundreds of smaller accounting firms that BDO collaborates with, and more specifically, managing the […]
Posted in CRM, Conferences on Apr 10th, 2008 No Comments »
Gerhard Gschwandtner, publisher of Selling Power magazine, kicked off our company’s Atlanta event this morning with a great keynote on the evolution of Sales 2.0. In it, Gschwandtner spoke to the Internet-driven world we live in today, listing some key facts such as these:
- 108 million Web sites worldwide
- 28 billion – 1 trillion Web […]
Posted in CRM, Open Source, SugarCRM on Apr 8th, 2008 No Comments »
I am putting the finishing touches on our 2008 CRM Acceleration series - kicking off in Atlanta this Thursday, so things, as always are busy as can be at SugarHQ. The Acceleration events are great ways for people new to CRM and SugarCRM to learn a lot about how to run your business more effectively, […]
Posted in CRM on Apr 8th, 2008 No Comments »
I’ve read a lot about Barak Obama’s new approach to campaigning to encourage constituent feedback and participation, and how he’s using Web 2.0 and CRM to help drive support. But a recent post by Web 2.0 blogger Bill Ives stood out.
Obama has flipped the old-school, top-down approach to campaigning upside down, and has taken a […]
Posted in Application Design on Apr 7th, 2008 No Comments »
I’ve come across yet another great example of open source and cloud computing. A colleague of mine today forwarded me some info about Scalr, an open source framework that allows you to have a hosting environment via Amazon’s EC2.
Scalr uses Amazon Machine Images (AMIs) to let users create a server farm via a Web-based […]
Posted in Google, Mobile, Open Source on Apr 7th, 2008 No Comments »
A lot of reports are coming out that Google’s Android open source mobile operating platform is more than ready for prime time, with some heavy hitters like HTC quietly announcing phones that will run on Android.
I like that Google is looking to be disruptive - and open up the mobile market. But in the U.S. […]
Posted in Application Design, CRM, SugarCRM, salesforce.com on Apr 4th, 2008 No Comments »
I just got back from a company-wide quarterly update meeting, and I come away with each of these with the same feeling of…WOW. SugarCRM is growing fast, we have a GREAT team in place, and the fun and energetic place to work results in a fun to use and very robust CRM platform.
SO it was […]
Posted in CRM on Apr 4th, 2008 No Comments »
Not to keep harking on Gartner this week, but they’ve come out with some good stuff the last few days. Yesterday it was their 2008 Cool Vendors in CRM Sales.
I’ve always gotten a kick out of these reports, as they highlight up-and-comers and startups that are driving innovation…innovation that the Oracle, Microsoft’s, and SAP’s of […]
Posted in Random, SugarCRM on Apr 3rd, 2008 No Comments »
OK, this is good. I have been emailing a bit with David Sims at TMCNet who writes a lot about open source and CRM. We were talking about how the “relative open source movement” in the music business (read: piracy and digital downloads replacing CD sales) makes a lot of band’s popularity hard to […]
