Comments on: Is Salesforce.com the New AOL? (Part 1 of…?) http://www.crmoutsiders.com/2008/07/31/is-salesforcecom-the-new-aol-part-1-of/?utm_source=rss&utm_medium=rss&utm_campaign=is-salesforcecom-the-new-aol-part-1-of Former analyst and journalist discuss CRM from the vendor-side Thu, 09 Feb 2012 18:49:59 +0000 hourly 1 http://wordpress.org/?v=3.1.3 By: Mark Parker http://www.crmoutsiders.com/2008/07/31/is-salesforcecom-the-new-aol-part-1-of/comment-page-1/#comment-285 Mark Parker Mon, 04 Aug 2008 22:30:34 +0000 http://www.crmoutsiders.com/?p=366#comment-285 Really interesting points Martin and I look forward to your future thoughts. Personally, I hope they keep going down this road as it gives the rest of us the chance to rescue more customers from the cult-like grip of SFDC...(there's a bit of Aussie humor here too so don't take that comment too seriously) We've had a number of customers talk to us about where things are going in the Open Source and SaaS space, and the thing we keep hearing is simplicity and flexibility. My gut feel is that SFDC are beginning to fail on both counts. But if we look at the analogy put forward by John, would we therefore say the same thing about Google? Really interesting points Martin and I look forward to your future thoughts. Personally, I hope they keep going down this road as it gives the rest of us the chance to rescue more customers from the cult-like grip of SFDC…(there’s a bit of Aussie humor here too so don’t take that comment too seriously)

We’ve had a number of customers talk to us about where things are going in the Open Source and SaaS space, and the thing we keep hearing is simplicity and flexibility. My gut feel is that SFDC are beginning to fail on both counts.

But if we look at the analogy put forward by John, would we therefore say the same thing about Google?

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