Posted in CRM on Aug 29th, 2008 No Comments »
I read an interesting CRM-related announcement today by Comcast, which is planning on limiting the amount of data subscribers can download and upload each month. Starting on October 1st, the company will allow users 250 gigabytes of traffic per month, reserving the right to cut off subscribers who use too much bandwidth. Curbing the top […]
Posted in Application Design, CRM, SugarCRM on Aug 29th, 2008 No Comments »
When I was talking with press and analysts during the Sugar 5.1 release cycle, the big things were the reporting and wireless. These are “big ticket” items, as it were, and deserve a good amount of attention.
But while I tried to stress its importance, I think some people simply skipped over the very cool feature […]
Posted in Application Design, CRM, SaaS, SugarCRM, salesforce.com on Aug 28th, 2008 No Comments »
Looking over Colin’s last post - it appears to me that there seem to be two schools of thought when it comes to “hybrid” application providers that offer both SaaS and on-site versions of their software. One school says, “No way can these guys survive juggling both.” While the other school says - “the […]
Posted in SaaS on Aug 28th, 2008 No Comments »
I came across this interview with the CEO of Lawson Software, who boldly predicts that the SaaS “industry will collapse,” starting with Salesforce.com in the next two years, and everything SaaS-related after that. In a nutshell, Debes argues that the current SaaS model is heading down the same road that previous iterations, such as the […]
Posted in CRM, SugarCRM, social media, web 2.0 on Aug 27th, 2008 1 Comment »
I was clicking around over at Businessweek Online and found an article titled “Social Media Exposes the Corporate Psychopath” and thought, I have got to read this…
Turns out, it is actually a great article summing up the kinds of points my friends like Paul Greenberg have been saying for some time - Customers Don’t like […]
Posted in CRM, Open Source, SugarCRM on Aug 27th, 2008 1 Comment »
Today we announced Sugar 5.1, which comes with a load of new reporting and wireless capabilities, including support for the latest versions of the Apple iPhone. As always, our community has already leveraged 5.1, the beta version has been downloaded more than 10,000 times and used by more than 25,000 users. You can check out […]
Posted in CRM, SugarCRM on Aug 26th, 2008 No Comments »
I am really getting into the InsideCRM site. A lot of good reporting and best practices CRM insights.
Today I came across a good “Top 5″ list regarding the recession and CRM. The full list is here. But I think the best bullet is:
Even minor mistakes can make a difference in an economic downturn. If you […]
Posted in CRM on Aug 26th, 2008 No Comments »
Last week Intel announced and demonstrated a new technology that’s capable of recharging batteries wirelessly. The good news is the technology, called resonant induction and which leverages magnetic fields to send electricity to an ultimate range of 15 feet, is safe, according to Intel. The human body isn’t affected by magnetic fields, which means you […]
Posted in CRM, SugarCRM on Aug 25th, 2008 No Comments »
I was checking out the very informative Sugar Developer Blog and saw an interesting post from one of our own, Brian Kilgore. Brian is a bright guy and just posted about using Talend to integrate CRM data more effectively.
Talend is a cool company, and I’ve become close with many of their executives as they sponsor […]
Posted in CRM, Conferences, SugarCRM on Aug 25th, 2008 No Comments »
Gerhard Gschwandtner, founder of Selling Power magazine, brought up some great points during SugarCRM’s New York Acceleration event last week, and one that despite years of harking from industry analysts continues to fall by the wayside as sales forces struggle with the next generation of consumers.
Whether it’s manufacturing, high-tech, telecom, or financial […]
