Posted in CRM, Open Source, SugarCRM on Sep 23rd, 2008 No Comments »
I think most of the tech world “gets” the value of commercial open source. But right after posting my last entry regarding some misconceptions about “how open” a vendor might be, I immediately was made aware of an interesting discussion over at IT Toolbox which was looking at open source from the other direction. It [...]
Posted in Application Design, Open Source, SugarCRM on Sep 23rd, 2008 No Comments »
Matt Asay made some strong comments to a note from a SpringSource commentator in his most recent blog post. The original thought was “How Open Source is Spring?” because so many of the core contributors are employees of Spring. Matt argues that many commercial open source entities have a very centralized development team, sometimes existing [...]
Posted in Conferences, Open Source, Siebel/PeopleSoft/JD Edwards/Oracle, SugarCRM on Sep 22nd, 2008 No Comments »
I just got back from what seems like much more than a two week road trip. Met a lot of great customers and partners, and had some very insigthful conversations along the way. I gave a talk about multi-tenancy and vendor lock-in at the Holland Open Software Conference in Amsterdam in Friday. I wasn’t sure [...]
Posted in Uncategorized on Sep 18th, 2008 No Comments »
There’s been an additional fallout to all the recent news surrounding the collapse of Wall Street that I believe many have been missing. Besides being some of America’s oldest and most storied financial institutions, companies such as Lehman Brothers and Merrill Lynch were also technological innovators in the world of IT, including open source. Matt [...]
Posted in Conferences, CRM on Sep 18th, 2008 No Comments »
In Amsterdam finalizing my speech I’m giving at Holland Open Conference this week. But looking back over yesterday, the CRM Acceleration London event was fantastic…really amazing turnout and our biggest event yet (anyone seeing a trend here?). The attendees had great questions and some side conversations were really interesting, with prospects and users seeking unique [...]
Posted in Conferences, CRM, SugarCRM on Sep 16th, 2008 No Comments »
Wow…what a busy week, as can be evidenced by my absence at Outsiders…the last few days here in London were spent with different SugarCRM partners of different levels…and they all had a lot of great insights into applications, where Sugar can see even more opportunity, etc. From the big guys like BT, to the regional [...]
Posted in SaaS on Sep 16th, 2008 No Comments »
So all I’ve been reading about recently is what appears to be the end of the world as I know it….Wall Street and the economy is collapsing on the credit crunch, technology CEO’s are predicting the end of SaaS, and cloud computing is toast. Truly positive times, positive thinking. Lawson’s CEO spoke along these lines [...]
Posted in Open Source on Sep 15th, 2008 No Comments »
I read an article this morning by Bruce Byfield on itmanagement.com outlining some of the commonly-held myths pertaining to open source. Besides being a well-written summary of what many of our proprietary-based competitors throw at us, the article resonated with me due to a conversation I had this weekend with relatives at a family get-together, [...]
Posted in web 2.0 on Sep 9th, 2008 No Comments »
There’s been a big focus at this conference regarding Web 2.0 and social networking, and the resulting fallout it could have on CRM. As Martin mentioned in his previous post, much of it seems to be a lot of hype with very few companies actually leveraging the solutions practically in terms of CRM. That said, [...]
Posted in Conferences, CRM on Sep 9th, 2008 No Comments »
About to head out of my hotel room for day 2 of the Gartner CRM Conference. Day 1 was a whirlwhind, and we were lucky enough to have some great meetings with some key analysts. One of the things I like about this conference is that it reminds me just how large the overall ecosystem [...]
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