Posted in web 2.0 on Oct 31st, 2008 No Comments »
I came across a report by analyst firm T3i that details a drop off in unified communications (UC) technology spending thanks to the current state of the U.S. economy.
In many ways, UC technology parallels the Web 2.0 market – it’s new, it’s hot, it’s flashy. Plenty of IT departments bought into this consumer-based technology before […]
Posted in Conferences, SugarCRM on Oct 30th, 2008 No Comments »
I am slowly coming back down to earth after an awesome finish to the Phillies World Series run last night.
Ideally, I’d be on a plane heading to Philadelphia for the first Championship Parade down Broad Street since I was in third grade…but instead I’m making final preparations for what is looking like the biggest and […]
Posted in Open Source on Oct 30th, 2008 No Comments »
With the economic downturn in full swing, I’ve read plenty of articles in recent weeks touting open source software as a great way to slash IT costs. Here at SugarCRM, we’ve had a number of media requests in recent weeks with journalists who’d like to speak with us about such topics.
And while these articles certainly […]
Posted in Application Design, Microsoft, SaaS, salesforce.com on Oct 29th, 2008 No Comments »
I am taking a moment off from hating the weather gods and performing karma-cleansing rituals to promote good baseball chakras for the Phillies to chime in on Microsoft’s new announcement of Azure. With Azure, Microsoft officially throws its hat into the Cloud computing ring, or at least some version of whatever the cloud means.
If you […]
Posted in CRM on Oct 29th, 2008 No Comments »
How does a company balance upgrading their existing product line/service offerings versus maintaining their current service levels?
It’s a question that Verizon is asking itself right now. The company – which is in the midst of a costly, well-publicized push to bring high-speed Internet, video and other services to the home over a […]
Posted in Open Source, SugarCRM on Oct 28th, 2008 No Comments »
I read an interesting blog post by the always interesting Matt Aslett of the 451 Group today. he makes some interesting points about the “Jerry Maguire” concept of open source - a lot of small businesses focusing closely on a much smaller client base.
Now, in theory this makes sense, but to me this is more […]
Posted in Application Design, CRM, SaaS on Oct 27th, 2008 No Comments »
I just read a TMC article about a new Datamonitor report on the double-digit growth rates around SaaS CRM and other applications.
I like that report was not one of those “SaaS is the only way to go in this economy!!!” type reports. It was a little more honest and balanced in my opinion. Rather than […]
Posted in CRM, web 2.0 on Oct 27th, 2008 No Comments »
A came across this article detailing a new Forrester report about B2B businesses still hesitant to leverage social media and Web 2.0-related technologies for their CRM and marketing initiatives.
Among the many reasons cited in the report for low adoption, Forrester found that many respondents feel that measurable value will not come immediately from leveraging Web […]
Posted in Open Source on Oct 23rd, 2008 No Comments »
I found Dana Blankenhorn’s blog today on open source and the necessity of vendors an interesting take on the development model in general. In terms of open source as a development model, I think Blankenhorn is spot on. As she states:
“My point is that while open source exists in the market, it also exists outside […]
Posted in CRM, Conferences, SugarCRM, social media on Oct 23rd, 2008 No Comments »
A day after our first official event in Munch - I am really pleased with the turnout, the level of interest and existing visibility of SugarCRM in Germany, and the way that Sugar’s culture fits so well in this region.
The event itself went really well, starting with John Roberts’ keynote and followed by a very […]
