Just saw this little nugget from Pew Internet Project on the ZDnet blog by Alex Moskalyuk:

While working Americans largely hold positive views about the role of information and communications technology in their lives: 80% say these technologies have improved their ability to do their job; 73% say these technologies have improved their ability to share ideas with coworkers; 58% say these tools have allowed them more flexibility in the hours they work…

Interesting…now, why haven’t web applications penetrated 80% of the SMB space yet?

We’ll get there eventually