http://www.crmoutsiders.com/2009/07/24/interoperability-at-any-cost/ Former analyst and journalist discuss CRM from the vendor-side Fri, 30 Jul 2010 16:14:00 -0700 http://wordpress.org/?v=2.8.4 hourly 1 http://www.crmoutsiders.com/2009/07/24/interoperability-at-any-cost/comment-page-1/#comment-1696 Yash Mon, 27 Jul 2009 10:53:46 +0000 http://www.crmoutsiders.com/?p=869#comment-1696 "Lock in" an obvious strategy that is followed by all vendors of proprietary technologies. The only way this is gets countered is when no single vendor controls an entire stack of technologies, processors are not manufactured by micrososft, so linux has a chance, Macs aren't the only personal computing platforms, so iPod has to be able to hook up to PC and iTunes has a windows port. “Lock in” an obvious strategy that is followed by all vendors of proprietary technologies. The only way this is gets countered is when no single vendor controls an entire stack of technologies, processors are not manufactured by micrososft, so linux has a chance, Macs aren’t the only personal computing platforms, so iPod has to be able to hook up to PC and iTunes has a windows port.

]]> http://www.crmoutsiders.com/2009/07/24/interoperability-at-any-cost/comment-page-1/#comment-1684 Ben Mon, 27 Jul 2009 01:32:31 +0000 http://www.crmoutsiders.com/?p=869#comment-1684 I agree that it would make more sense to keep tech open for most situations. There are times where a closed model makes sense for controlling compatibility. But, since the success rate really seems hit or miss, I don't think choosing that route just to lock-in consumers is the way to go. I agree that it would make more sense to keep tech open for most situations. There are times where a closed model makes sense for controlling compatibility. But, since the success rate really seems hit or miss, I don’t think choosing that route just to lock-in consumers is the way to go.

]]>