Archive for August, 2009


Just thought I’d share this cool news that just came across my inbox. One of SugarCRM’s earlier large deployments, athenahealth has a very smart and capable co-founder named Todd Park, who really took Sugar to the limit early on. Thanks to his innovative take on technology, healthcare and simply improving processes around people and systems [...]

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People have been stressing user adoption and role-based access for CRM for decades, but with cloud computing, I think the traditional human-driven procurement process is being turned on its head. While the change to this more self-service – driven model can bring increased agility and efficiency to an organization, there’s a fallout on how these [...]

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I am happy to announce that we are hitting the road yet again for a series of events around the world…yes the CRM Acceleration series is back in full swing. For those of you in the Austin, Houston and Denver areas…come join us for a half-day free event that is designed to give a jumpstart [...]

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SugarCRM and Microsoft have worked together for years now – and we’re actually seeing more than 60% of Sugar deployments on the MS stack. But today’s announcement around Sugar Community Edition now on Microsoft’s Web Gallery opens up a lot of cool opportunities for developers of all kinds. Microsoft has been making it easier and [...]

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Just had an interesting talk with a prospect, and would be interested in hearing from current Sugar users around this… The prospect deals in software they distribute to both customers and partners – and thus have software bugs they track with a stand alone app. Ideally, bugs would be tracked to customer cases, but the [...]

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