Comments on: Segmenting in Social Networking is Here…Now What? http://www.crmoutsiders.com/2009/10/16/segementing-in-social-networking-is-here-now-what/?utm_source=rss&utm_medium=rss&utm_campaign=segementing-in-social-networking-is-here-now-what Former analyst and journalist discuss CRM from the vendor-side Thu, 09 Feb 2012 18:49:59 +0000 hourly 1 http://wordpress.org/?v=3.1.3 By: Jack Harris Jr http://www.crmoutsiders.com/2009/10/16/segementing-in-social-networking-is-here-now-what/comment-page-1/#comment-2076 Jack Harris Jr Sat, 17 Oct 2009 23:59:03 +0000 http://www.crmoutsiders.com/?p=1020#comment-2076 I agree this social media such as twitter and linkedin could have great use if they provide market segmenting information. This would not be hard in linkedin where you could possible develop an application for it. You would just need to gain a lot of users of the application for it to be valuable. I agree this social media such as twitter and linkedin could have great use if they provide market segmenting information. This would not be hard in linkedin where you could possible develop an application for it. You would just need to gain a lot of users of the application for it to be valuable.

]]> By: Joey Parsons http://www.crmoutsiders.com/2009/10/16/segementing-in-social-networking-is-here-now-what/comment-page-1/#comment-2068 Joey Parsons Fri, 16 Oct 2009 17:12:19 +0000 http://www.crmoutsiders.com/?p=1020#comment-2068 It'll be interesting to see what kind of uses spring up around Twitter's Lists. I think it's smart of Twitter to be vague as to what the real applications of the feature are and instead are letting the users (and app developers) determine the outcome. This ties into my inherent problem with the concept of social CRM. Too many people are trying to define it and determine how it works while true social CRM can only occur when tools are created within a CRM environment to allow creativity to spur and the ecosystem of users and applications defines the experience. It’ll be interesting to see what kind of uses spring up around Twitter’s Lists. I think it’s smart of Twitter to be vague as to what the real applications of the feature are and instead are letting the users (and app developers) determine the outcome.

This ties into my inherent problem with the concept of social CRM. Too many people are trying to define it and determine how it works while true social CRM can only occur when tools are created within a CRM environment to allow creativity to spur and the ecosystem of users and applications defines the experience.

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