About: Mitch

Full Name

Mitch Lieberman

Website

http://www.crmoutsiders.com

Details

I have a passion for Social Business, which is forming at the intersection of Social Media, Enterprise 2.0 and Social CRM; It is this intersection, and the fast pace of Social Media adoption which make this area extremely important and interesting. I am on the Founders Council of the SocialBusinessOne.com and blogs at CustomerThink.com as well as TheSocialCustomer.com. I am a Digital Dad and Husband, living in Northern New England. You can follow my rants on twitter http://twitter.com/mjayliebs

Posts by Mitch:

• 18 Oct 2010 The Company Version of the Dunbar Number

• 04 Oct 2010 The One With The Most Value Wins!

• 27 Sep 2010 Control or Ownership? Either Way, the Customer Has It (Or Both)!

• 14 Sep 2010 Social CRM Misconceptions – Remix

• 08 Sep 2010 Search Versus Find, There is a Difference

• 01 Sep 2010 All Hail the Late Adapters

• 25 Aug 2010 Knowledge Versus Experience

• 16 Aug 2010 Customer Support Through Twitter – Take Two

• 10 Aug 2010 It Is OK To Unplug From The Matrix

• 26 Jul 2010 VRM, Who Has Relationship Responsibility Anyway?

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