About: mschneidersugar

Full Name

Martin Schneider

Website

http://

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Posts by mschneidersugar:

• 29 Jul 2010 Don’t Let Social Derail Traditional Customer Support Goals

• 27 Jul 2010 Remember, No One “Owns” a Relationship

• 22 Jul 2010 Twitter Escalation Proves the Need for Great Core CRM

• 16 Jul 2010 Leveraging Social Profiles vs. Social Selling

• 30 Jun 2010 B2B CRM, Social Selling and the Value of Open Source

• 29 Jun 2010 What is IT’s Role in the Social CRM Revolution?

• 24 Jun 2010 The Best Lock-In Strategy? Empower Your Customers!

• 22 Jun 2010 Salesforce.com’s Chatter and the Conundrum of B2B “Social” CRM

• 21 Jun 2010 The Open Cloud – Come for High Availability, Stay for Ownership and Control

• 16 Jun 2010 The Power of “Local Social” for Global Brands

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