Posted in Application Design, CRM, Conferences, SaaS, Social Business, SugarCRM, cloud computing, salesforce.com, social CRM, social media on Jun 24th, 2010 1 Comment »
SugarCRM CEO Larry Augustin and Eucalyptus CEO former head of MySQL Marten Mickos sat down with Spikesource CEO Kim Polese at the Structure conference today. The talk was around SaaS/Cloud and open source.
It was an interesting talk – and brought up some interesting points. I think the most interesting one was not necessarily around SaaS, [...]
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First off, I want to thank Mitch for all the great posts, ideas and conversations on Outsiders while I’ve been traveling. Mitch is truly one of the brightest minds in CRM and we’re lucky to have him writing and contributing to the greater conversation. Seriously, awesome stuff man!
OK, as I get back into the swing [...]
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Our CRM Acceleration World Tour is in full swing, co-sponsored with our regional partners. We have taken Oslo, London, Paris, Lisbon and now Madrid by storm. Highlighting the event is a demo of Sugar 6 (if you haven’t spun up a beta account in our cloud yet – what are you waiting for? Sugar 6 [...]
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I checked the Twitter stream on Monday about 10am and it was a bit funny to watch the Sugarites messages come through. With the beginning of the world tour, people have begun scattering to 3 out of the 4 corners of the globe. Yeah, I know, the Earth is round, and all that, [...]
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SugarCRM is literally EVERYWHERE this spring! Next week we kick off a series of events, on three continents to help new and existing CRM users get more value and ROI out of their CRM initiatives.
In addition, we will also be providing more previews of Sugar 6, the latest and greatest when it comes to speed, [...]
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The past three days have been a whirlwind of amazing conversations, presentations, making new connections – and just plain fun.
What an amazing event, thanks to all of our customers, partners, and the industry observers who attended to help make this such an awesome gathering of minds.
Some special shout outs go to Paul Greenberg, who continues [...]
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When it comes to open source at the top of the stack, SugarCRM has proven that disruptive business models can work very well. But, I would argue that there is an area where open source can have as much if not even more of a disruptive effect – in the call center. While proprietary CRM [...]
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Marketing traditionally gets a bad rap in a lot of organizations. I should know this, as a marketer myself. There are a lot of old anecdotes – mainly around the idea that marketing is either spending money foolishly, or at the very least with low accountability. I see it a little differently. This is because [...]
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The day after the close of a quarter (and a GREAT one at that) is traditionally a more relaxed day in the office. I WISH. So much is going on, especially with SugarCon just around the corner. And one of the reasons to attend SugarCon is to learn more about the business benefits of CRM [...]
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I just wanted to thank everyone involved in the Boston CRM Acceleration event held last week, hosted by Sugar partner BrainSell. I had some great interactions with the speakers and attendees – it was one of the most CRM and marketing educated groups I’ve seen assembled in a while. It was great to spend time [...]
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