Posted in Conferences, CRM, SugarCRM on Apr 7th, 2011 1 Comment »
I am writing this the day after one of the most successful events in the history of SugarCRM, and perhaps one of the greatest collections of thinkers and doers I have ever seen. The crowd at SugarCon 2011 was vibrant, fun, smart, curious, skeptical, opinionated, established… I could go on and on…literally an AMAZING confluence [...]
Posted in Conferences, CRM, Social Business, social CRM, social media, web 2.0 on Mar 21st, 2011 1 Comment »
When discussing the advent of the social business, I always hear questions like “where do we start?” and “what departments will/are most affected by social media?” The answer, to be a bit pat, to both these questions is “everywhere.” Social is a transformative phenomenon – one that is taking businesses from yesterday’s approach to scale [...]
Posted in Conferences, CRM, Social Business, social CRM, social media, SugarCRM, twitter, Uncategorized, web 2.0 on Mar 8th, 2011 No Comments »
I am freshly back in the office (OK, maybe fresh is not the right word, more like jet-lagged and overwhelmed with emails and projects) after an awesome two-week press tour in Europe. The media and analysts I met were all amazing, and really seemed to “get” where SugarCRM is going, our unique value proposition to [...]
Posted in Conferences, CRM, Social Business, social CRM, social media, SugarCRM on Jan 6th, 2011 No Comments »
The beginning of a new year means one thing at Sugar HQ – time to kick in to gear for SugarCon! SugarCon 2011 is already shaping up to be an AMAZING event. Between awesome evening events, a full-on social media “conference within a conference,” and a bazillion other cool sessions, speakers, special guests etc. – [...]
Posted in Conferences, salesforce.com, Social Business, social CRM, SugarCRM on Dec 8th, 2010 No Comments »
I wanted to thank everyone who sent in emails, texts and voicemails about the SugarCRM Dreamforce carols – so many of you loved the concept and the creativity. Well, I thought – since it ’tis the season of giving and carols – let’s have a contest to see just how creative our Sugar community can [...]
Posted in Conferences, CRM, salesforce.com, Social Business, SugarCRM on Dec 7th, 2010 1 Comment »
Many of the Outsiders readers might remember that last year we spoofed Marc Benioff’s book Behind the Cloud last year at Dreamforce. That stunt caused quite a stir, and this year we decided to make things a little less personal and a little more jovial, as it is the holiday season after all. So, the [...]
Posted in Application Design, cloud computing, Conferences, CRM, SaaS, salesforce.com, Social Business, social CRM, social media, SugarCRM on Jun 24th, 2010 1 Comment »
SugarCRM CEO Larry Augustin and Eucalyptus CEO former head of MySQL Marten Mickos sat down with Spikesource CEO Kim Polese at the Structure conference today. The talk was around SaaS/Cloud and open source. It was an interesting talk – and brought up some interesting points. I think the most interesting one was not necessarily around [...]
Posted in Conferences, CRM, Open Source, social CRM, SugarCRM on Jun 7th, 2010 1 Comment »
First off, I want to thank Mitch for all the great posts, ideas and conversations on Outsiders while I’ve been traveling. Mitch is truly one of the brightest minds in CRM and we’re lucky to have him writing and contributing to the greater conversation. Seriously, awesome stuff man! OK, as I get back into the [...]
Posted in cloud computing, Conferences, CRM, social CRM, SugarCRM on May 19th, 2010 1 Comment »
Our CRM Acceleration World Tour is in full swing, co-sponsored with our regional partners. We have taken Oslo, London, Paris, Lisbon and now Madrid by storm. Highlighting the event is a demo of Sugar 6 (if you haven’t spun up a beta account in our cloud yet – what are you waiting for? Sugar 6 [...]
Posted in Conferences, CRM, Social Business, social CRM, social media, SugarCRM, twitter on May 6th, 2010 2 Comments »
I checked the Twitter stream on Monday about 10am and it was a bit funny to watch the Sugarites messages come through. With the beginning of the world tour, people have begun scattering to 3 out of the 4 corners of the globe. Yeah, I know, the Earth is round, and all that, but with [...]
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