Posted in CRM, Conferences on Sep 9th, 2008 No Comments »
About to head out of my hotel room for day 2 of the Gartner CRM Conference. Day 1 was a whirlwhind, and we were lucky enough to have some great meetings with some key analysts.
One of the things I like about this conference is that it reminds me just how large the overall ecosystem is […]
Posted in CRM, Conferences, SugarCRM on Aug 25th, 2008 No Comments »
Gerhard Gschwandtner, founder of Selling Power magazine, brought up some great points during SugarCRM’s New York Acceleration event last week, and one that despite years of harking from industry analysts continues to fall by the wayside as sales forces struggle with the next generation of consumers.
Whether it’s manufacturing, high-tech, telecom, or financial […]
Posted in CRM, Conferences, SugarCRM on Aug 20th, 2008 No Comments »
I am always amazed how how much untapped market for CRM is out there. As an analyst I think I got jaded and saw everything as “already done” or saw trends as “so last year” without remembering that what I saw in my rearview were still coming head on to small businesses.
At the dCRM show, […]
Posted in CRM, Conferences, SugarCRM on Aug 18th, 2008 No Comments »
I’m back in what feels like my hometown for the week, as there’s a lot of Sugar happenings here in the city this week.
The big dCRM show is going on, and Colin and I will be blogging from the event. Some cool CRM awards that CRM Magazine (and the guys putting on the dCRM […]
Posted in Conferences, SugarCRM on Aug 7th, 2008 No Comments »
Wow, how this conference has changed…
It is a busy time for us here at LinuxWorld - a good amount of traffic and a strong interest in SugarCRM from all types of attendees. I like that there are more buyers here than I expected to see - maybe there is something to the “open source will […]
Posted in CRM, Conferences, Open Source, SugarCRM on Jun 17th, 2008 No Comments »
At our CRM Acceleration event in Boston today, Denis Pombriant, founder of Beagle Research Group and a long-time CRM analyst whose opinions and data I’ve leveraged in years past, kicked things off with a great keynote presentation about the evolution that businesses have taken and the resulting fallout on customer experiences.
Speaking to Darwin and the […]
Posted in CRM, Conferences, SugarCRM on May 15th, 2008 No Comments »
Phew…the past two days were exhausting, lightning-paced, but also an amazing time for Team Sugar in that we had some grat face time with our customers and some very interesting prospects.
In the commercial open source model, we are fortunate enough to have a very transparent product which allows us to acquire customers quickly and in […]
Posted in CRM, Conferences on Apr 11th, 2008 No Comments »
As a nice follow up to Gerhard Gschwandtner’s comments yesterday on software platforms during his keynote presentation, Mike Mitchell, CTO of BDO Seidman’s Alliance Program provided a great example.
In a nutshell, the alliance program at BDO is responsible for managing the hundreds of smaller accounting firms that BDO collaborates with, and more specifically, managing the […]
Posted in CRM, Conferences on Apr 10th, 2008 No Comments »
Gerhard Gschwandtner, publisher of Selling Power magazine, kicked off our company’s Atlanta event this morning with a great keynote on the evolution of Sales 2.0. In it, Gschwandtner spoke to the Internet-driven world we live in today, listing some key facts such as these:
- 108 million Web sites worldwide
- 28 billion – 1 trillion Web […]
Posted in Conferences on Mar 26th, 2008 No Comments »
I am writing from the beginning of day 2 of the Open Source Business Conference (OSBC) but wanted to relay my take on the first day of the conference overall.
The OSBC is now really ABOUT the BUSINESS of open source. Years ago, this was more about “How can open source penetrate the enterprise?” and is […]
