Posted in CRM, SugarCRM on Nov 18th, 2008 No Comments »
Ok, well, maybe the football metaphor isn’t the best idea, since my Eagles are in bad shape right now. But I am pretty stoked now that we are adding another channel of communication to the CRM Outsiders family of opinion-oriented programming. (I want to see that as a genre on my Tivo list.)
Starting this week, […]
Posted in Application Design, CRM, Google, SugarCRM, web 2.0 on Nov 18th, 2008 No Comments »
I remember a job I had as a journalist - right out of grad school. The publishers/owners of the magazine I was editing were “old school” guys. I mean, they didn’t have a web site until 2002 - seriously. So, when I asked them early on in my tenure how to reach them via IM […]
Posted in CRM on Nov 18th, 2008 No Comments »
Partly because we just launched our own new Web site, including a German version, I took some interest in yesterday’s announcement of Home Depot’s launch of a Spanish-language version of their Web site, which the company hopes will enable them to tap the nation’s burgeoning Hispanic population.
Given the Internet, consumer-driven world we live in today, […]
Posted in CRM, SugarCRM on Nov 17th, 2008 No Comments »
A few months ago the SugarCRM marketing team worked with author Karen Fredericks as she was working on a “…for Dummies” book on SugarCRM. Well, the book is complete and on sale now.
Check it our here.
The book covers a lot of ground for anyone interested in Sugar. And while it totes the “Dummies” tagline, it […]
Posted in CRM, Microsoft, SaaS, SugarCRM on Nov 14th, 2008 No Comments »
So I was reading Larry Dignan’s blog today about Microsoft offering zero percent financing for its CRM and ERP systems and at first thought to myself - “ha ha, what a cute marketing ploy, I get it.” But upon looking further, it appears this isn’t being done with tongue planted firmly in cheek at all. […]
Posted in CRM, SugarCRM, social media, web 2.0 on Nov 13th, 2008 No Comments »
I wanted to follow up on Colin’s post, for two reasons. One, this is a topic near and dear to me. And secondly, my Bloglines reader is not working so I haven’t been able to scan the blogosphere effectively enough to think of anything else to write about. Just kidding…maybe.
In 2005 I co-authored a long […]
Posted in CRM on Nov 13th, 2008 No Comments »
I came across this New York Times’ article outlining Google’s new search tool that actually tracks the spread of the flu virus throughout the U.S. It takes flu search queries, ties them to regions based on the searchee’s location, and then packages the results into charts and tables based on regional data and the number […]
Posted in CRM, SaaS, SugarCRM, cloud computing, salesforce.com on Nov 12th, 2008 No Comments »
I am sure I am not the only person who noticed that a certain SaaS CRM provider has changed its tagline to “the enterprise cloud computing company” - whatever that means. But it does make me think - what are actual IT buyers thinking when it comes to the cloud: does it mean the same […]
Posted in CRM, Open Source on Nov 11th, 2008 1 Comment »
A new IDC report released today points to the accelerated growth that open source applications are experiencing in Asia among SMBs. The report underlines some of the obvious advantages to open source, such as vendor lock-in, access to the source code, and availability to the developer community.
But the comment that really caught my attention, and […]
Posted in CRM on Nov 10th, 2008 No Comments »
I’ve read, as I’m sure most of you already have, that Circuit City is filing for Chapter 11 amid the pounding it’s recently taken from suppliers and the economic depression.
Whether they weather the storm remains to be seen, but Circuit City has always held a special place in my heart because they’re a company that […]
