Posted in CRM, e-commerce, web 2.0 on Jul 8th, 2009 2 Comments »
I read that Wal-Mart in the U.K. will allow customers to determine what products they carry in the store via e-emailings with digital images and product details sent straight from the manufacturer. I’m not a big fan of Wal-Mart, but I have to give them credit, because this is the first such initiative I’ve ever [...]
Posted in CRM, e-commerce on Jun 25th, 2009 No Comments »
In the never-ending battle between Web-based advertising and privacy, it seems the consumer is slowly taking back control. The technology has become so mature, the processes primed, that you’re seeing government agencies and trade groups step in to try to give consumers more control over how their private information is used online. Sears was recently [...]
Posted in CRM, e-commerce, Open Source, SugarCRM on Jun 1st, 2009 No Comments »
On Friday Martin mentioned the new REST API capabilities inherent in the Sugar 5.5 release, and how open source and APIs are resulting in Sugar being leveraged as a platform hub, linking packaged apps like e-commerce and ERP solutions to support process flows. Such is the case with Affinity4, an MSO provider that also donates [...]
Posted in Application Design, CRM, e-commerce, SugarCRM on May 29th, 2009 3 Comments »
One of the great things about flying out of San Jose airport is that inevitably, the person next to you on your flight, or in line, or waiting at the gate etc. is somehow involved in the tech industry. I have had some of the most interesting conversations on flights back east lately. Yesterday was [...]
Posted in Apple, CRM, e-commerce, Microsoft, Open Source on May 22nd, 2009 No Comments »
I’m kind of thinking out loud (typing out loud?) here, but a blog post by Sav Rodrigues of at InfoWorld got me thinking. Savio’s post is about the experience factor of the Linux desktop OS: people tend to pay the extra $50 for a Windows Netbook he argues because they simply know what to expect [...]
Posted in CRM, e-commerce on May 19th, 2009 1 Comment »
The idea of “following” an online shopper who leaves the site without buying anything could be construed by some as evasive. But as this New York Times article details, that’s exactly what might start to happen thanks to a new service called Abandonment Tracker Pro. A Web store will be notified by Tracker Pro when [...]
Posted in e-commerce, social media, twitter, web 2.0 on May 18th, 2009 No Comments »
I was checking out some cool extensions for Twitter and came across TipJoy. It is yet another micro-payment processing concept, the latest extension of e-commerce enablement solutions (It is strange to think of something like PayPal as a dinosaur in this space already). The site describes TipJoy as a way to raise money and to [...]
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