Posted in Apple, Application Design, CRM, Google, Mobile, Open Source, SaaS, SugarCRM, cloud computing, social CRM, social media, twitter, web 2.0 on Jan 25th, 2010 No Comments »
I had an interesting Twitter exchange today with analyst turned social guru Esteban Kolsky. (If you’re not already following him – do so now) I asked the twitterverse what they felt the possibility of “the browser as the desktop” -thinking about how cloud-based software makes desktop operating systems (at least anything heavy) nearly obsolete.
Think about [...]
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I ran a poll on Outsiders for the past month asking what systems you readers felt was the most important to link with your CRM. Thanks to all who participated.
Looking over the results – it is clear that ERP and E-Commerce are the main areas where people see the benefits of an integrated approach to [...]
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I was made hip to an interesting strategy that Google has started around its Orkut social networking property. Given that Facebook is alluring nearly everyone on to its site, Google has decided to protect its network by blocking the export of contacts and other data as people try to migrate their online personas from Orkut [...]
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Below, Colin makes some great points about the new Google Wave technology, and what it can mean in terms of augmenting common CRM processes.
One thing I instantly thought about is how well the Sugar platform is poised to meld this type of technology. Yeah, I know, would I honestly blog about this if Sugar was [...]
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I’ve been reading a lot this morning about Google’s latest announcement: the release of Google Wave to 100,000 developers for testing. I’ve always considered Google something of a dark horse in the world of IT, as they don’t compete directly with enterprise application providers but whose tools are always complementing the business processes providers like [...]
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I have been checking out the specs on Google’s latest addition to the interactive web – SideWiki.
I like the fact that Google has made an interesting move to aggregate and rank content around word-of-mouth and user-generated reviews around web pages. But, does a Yelp!-like feature for every single web page in the world really help?
I [...]
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While Google has publicly said it is not building “enterprise applications” and there is no future roadmap for such. But, does that mean Google will never be in the CRM or related apps game?
I am not so sure.
What I mean is that Google could enter the CRM market in at least two distinct ways. One, [...]
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I’ve always viewed Google as something of a dark horse in the CRM/enterprise software space, but a conversation I had over the weekend with somebody familiar with the software market over Google’s latest announcement underlined those thoughts.
A week ago, Google announced Wave, which its intending to create an open ecosystem for communication and collaboration across [...]
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I came across this blog by Javier Soltero, the CEO of infrastructure player Hyperic. He raises some interesting points about dilemmas that cloud computing developers could face in the coming years.
Whether you’re relying on Amazon’s EC2 platform or Google, the very idea that a developer is relying solely or exclusively on a provider doesn’t remove [...]
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I’m sure many are already aware of the rumors that Google is in talks to acquire micro-blogging phenom Twitter.
The question everyone must be asking – “Is this good or bad for the micro-blogging concept?”
I personally feel it is a good thing. I mean, with such a larger, stable owner – coupled with grater infrastructure to [...]
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