Archive for the 'Microsoft' Category


In my latest Outsiders monthly poll I asked the blog readership and the Twitterverse at large what NON-CRM system they are most using in their organizations.  Here was the breakout:
43% – Email/Spreadsheets
22% – Online data Service (Hoover’s, InsideView, Jigsaw etc.)
18% – Social Network (Facebook, LinkedIn)
12% – Twitter
4% – Other
OK, this tells me a few things. [...]

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I think most of us are more happy than sad that 2009 is drawing to a close. In the global sense, 2009 sucked. Plain and simple. But if you’re a silver-lining type of guy (which I am not) you can say that at least we all learned about the value of hard work, the importance [...]

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I received a comment/question on my last post.  The individual asked me to explain how Microsoft is more application-centric in its cloud vision, and to better define my definition of the cloud. I responded in the comments section, but I liked my definition so much I wanted to make a post out of it.
Below is [...]

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It is odd to see a company filled with open source wonks excited about working closely with Microsoft. However, the guys in Redmond have a pretty strong vision for cloud computing in Azure – one that I personally feel is different than anyone making a major play for the cloud today.
Why? Well, for a number [...]

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It seems a little counter intuitive to say that it looks like blue skies for Microsoft shops looking to extend Sugar into the cloud…but that is the case with a newly announced SugarCRM and Microsoft alliance focused on the Azure platform.
For those of you not cloud savvy, a bit on Azure:
Windows Azure is an Internet-scale [...]

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SugarCRM is partnering with open source groupware provider Open Xchange, a move that offers yet even more choice for enterprises of all sizes looking for affordable, flexible software solutions.
But the move is a little more than a “Microsoft alternative” situation. While Open-Xchange does of course handle a lot of the tasks as Microsoft’s tool, the [...]

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One of the great things about SaaS or cloud-based software is that all you need is a web browser to be up and running. And for the most part, the web architecture of Sugar means that all end users need is a web browser to access the system.
But on site software is still a popular [...]

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SugarCRM and Microsoft have worked together for years now – and we’re actually seeing more than 60% of Sugar deployments on the MS stack. But today’s announcement around Sugar Community Edition now on Microsoft’s Web Gallery opens up a lot of cool opportunities for developers of all kinds.
Microsoft has been making it easier and easier [...]

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Making a CRM solution fit your business processes, and not visa versa, has been a cornerstone of CRM implementations for well over 10 years, but the concept of leveraging an application’s base functionality as a platform into other capabilities has really taken off with cloud computing.
There’s a strong difference between a SaaS vendor providing customization [...]

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I’m kind of thinking out loud (typing out loud?) here, but a blog post by Sav Rodrigues of at InfoWorld got me thinking.
Savio’s post is about the experience factor of the Linux desktop OS: people tend to pay the extra $50 for a Windows Netbook he argues because they simply know what to expect from [...]

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