Not surprising to me, much of the talk both on and off the presentation stage at the Open Source Business Conference yesterday focused on the economy: when and if the rebound is coming, and how open source companies may or may not be poised to benefit the most from the recovery. But it was a [...]
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You can check out my latest audio musings here. In this installment, I wax poetic about how mobile CRM has evolved, and a bit on where it is going… Enjoy!
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Posted in Mobile, Random on Feb 17th, 2009 1 Comment »
So, I took the weekend off and went home to Philadelphia to visit friends and family, and made a concerted effort NOT to bring my laptop with me for the long holiday weekend. It was an experiment – the first, and probably last, time that I travel without my laptop. First off, during the trip [...]
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Posted in CRM, Mobile, SugarCRM on Feb 10th, 2009 3 Comments »
They say any press is good press, but to me that is not always 100% the case. So, when I saw my words somewhat distorted in a recent Inside CRM article about the vitality of mobile CRM in the recession – I thought, “Wow, if only I had a way to communicate my thoughts a [...]
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Posted in Mobile, Open Source on Jan 19th, 2009 2 Comments »
I blogged a while ago about how Palm is still hanging in there when it comes to devices and users in the smart phone game. They recently upped the ante with the preview of their latest phone, called the “Pre” – which may be the worst name yet for a phone. But – this phone [...]
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We are still seeing huge interest and uptake of Sugar 5.1 thanks in part to the very cool updated mobile capabilities. With the growing acceptance of the mobile web browser as the de facto interface for mobile business apps, coupled with the iPhone becoming increasingly “enterprise ready” the SugarCRM mobile story is complete and rolling [...]
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Posted in Mobile, web 2.0 on Nov 12th, 2008 No Comments »
In the last year I’ve taken note of emerging technologies that are driving the concept of Internet-based selling, and that spell the demise of the large, enterprise-size sales forces. Current economic conditions will only hasten this process, as businesses look to cut travel expenses and work budget-cutting processes and technologies into the way they interact [...]
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Posted in Apple, CRM, Mobile, SugarCRM on Jul 11th, 2008 No Comments »
I have been doing a lot of briefings with partners and media around SugarCRM’s upcoming release as it regards our updated wireless capabilities. And the resounding response has been something to the tune of – “Wait…so it just works automatically from my mobile device?!?!?!” It’s as if people are all too accustomed to complexity, lengthy [...]
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I have had my head in the Sugar Wireless 2.0 upgrades for the past week or so, doing some demos and other work around the enhanced capabilities. So, when I saw this primer for Mobile CRM at My Customer.com I was glad to see that people are getting it more and more when it comes [...]
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Posted in CRM, Mobile on Jun 13th, 2008 No Comments »
I just read an interesting fact that – Palm expects to sell 2 million units of its Centro smart phone device in 2008. That is nothing to sneeze at. And many people thought that the Palm would be dead in the water when a number of things happened: The Blackberry made Palm Pilots look like [...]
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