Posted in CRM, Conferences, Open Source, SugarCRM, cloud computing on Mar 8th, 2010 No Comments »
Leading up to the SugarCon event, I will be highlighting some of our partners speaking at the event. SugarCRM has created an amazing ecosystem of technology, ISV and VARs in only a few short years. These companies are doing a lot of cool things that either tie-in to SugarCRM, or simply better enable your CRM [...]
Posted in Conferences, Open Source, SugarCRM on Feb 16th, 2010 1 Comment »
I often forget these days how the world of technology used to be…closed systems, expensive and exhaustive buying cycles, frustrating integration scenarios. It’s amazing that in just about a decade, open source was able to supplant entrenched industry leaders in many sectors, and continues to disrupt and force major re-thinking across every IT sector.
But where [...]
Posted in Apple, Application Design, CRM, Google, Mobile, Open Source, SaaS, SugarCRM, cloud computing, social CRM, social media, twitter, web 2.0 on Jan 25th, 2010 No Comments »
I had an interesting Twitter exchange today with analyst turned social guru Esteban Kolsky. (If you’re not already following him – do so now) I asked the twitterverse what they felt the possibility of “the browser as the desktop” -thinking about how cloud-based software makes desktop operating systems (at least anything heavy) nearly obsolete.
Think about [...]
Posted in CRM, Microsoft, Open Source, SaaS, SugarCRM, cloud computing, salesforce.com, social CRM, twitter on Dec 21st, 2009 1 Comment »
I think most of us are more happy than sad that 2009 is drawing to a close. In the global sense, 2009 sucked. Plain and simple. But if you’re a silver-lining type of guy (which I am not) you can say that at least we all learned about the value of hard work, the importance [...]
Posted in Application Design, CRM, Microsoft, Open Source, SaaS, SugarCRM, cloud computing, salesforce.com on Dec 18th, 2009 1 Comment »
I received a comment/question on my last post. The individual asked me to explain how Microsoft is more application-centric in its cloud vision, and to better define my definition of the cloud. I responded in the comments section, but I liked my definition so much I wanted to make a post out of it.
Below is [...]
Posted in CRM, Microsoft, Open Source, SaaS, SugarCRM, Uncategorized, cloud computing, salesforce.com on Dec 16th, 2009 6 Comments »
It is odd to see a company filled with open source wonks excited about working closely with Microsoft. However, the guys in Redmond have a pretty strong vision for cloud computing in Azure – one that I personally feel is different than anyone making a major play for the cloud today.
Why? Well, for a number [...]
Posted in Application Design, CRM, Mobile, Open Source, SugarCRM on Dec 3rd, 2009 3 Comments »
It has been a busy week here as usual at Sugar HQ, but especially so as we made Sugar 5.5 generally available this week.
Sugar 5.5 has a lot of the typical “cool stuff” one expects for a major product release. The Mobile Studio Editor may be my favorite. SugarCRM has made mobile apps a simple [...]
Posted in CRM, Open Source, SaaS, SugarCRM, cloud computing, social CRM, social media, twitter on Dec 1st, 2009 3 Comments »
I had an interesting IM conversation with Sugar associate Mitch Lieberman based on a blog post he wrote the other day. The post was around CRM complexity – but what sparked my imagination was a point in somewhat the opposing direction.
Yes, technology can be complex and at times frustrating. And in years past, technology was [...]
Posted in Open Source, SugarCRM, social CRM, social media, twitter, web 2.0 on Nov 30th, 2009 2 Comments »
A lot of us here at SugarCRM have been following the social media craze from different angles. Some are following with great interest, some with enthusiasm, and others with a touch of practical skepticism. I think I may fall into all camps.
We had an email discussion around some new social media tools over the holiday [...]
Posted in CRM, Open Source, SaaS, SugarCRM, salesforce.com, social CRM, social media, twitter on Nov 19th, 2009 2 Comments »
Wow. That is all I can say.
When we first thought up the idea of spoofing Marc Benioff’s latest tome – we really did not think that the prank would generate this much press. Nor did we think it would be one of the most talked about spectacles at Dreamforce.
Even Newsweek covered the guerrilla campaign, as [...]
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