Posted in Random on Jul 8th, 2010 1 Comment »
I have been witnessing some strange things lately, not sure if you have noticed it too. For one, it is nearly 95 degrees outside, and I live in northern Vermont. I am not used to the heat; however the heat wave might be having a impact, making people do strange things. The [...]
Posted in CRM, Random, SugarCRM, social CRM, social media on Feb 19th, 2010 1 Comment »
I had a very interesting talk with one of our great Sugar users, Martin Umeh who is a sales manager at Control Technology. Apart from having an awesome name, Martin is a very bright guy when it comes to CRM adoption, and just has a great sales mind.
We were discussing the fact that major telco [...]
Posted in Open Source, Random on Jul 24th, 2009 2 Comments »
Sometimes I am amazed at just how different the consumer technology world looks at interoperability and industry standards as compared to the B2B and general app software industry.
I really do believe that concepts like the cloud and open source have ushered in a new era of application design and deployment – integration and coexistence is [...]
Posted in Random on Jun 15th, 2009 No Comments »
I’m sure there are a lot of Kindle owners reading this blog (or maybe I’m just overestimating my readership) and I must admit I’ve flirted with buying one. I, like many, want to consider myself mildly intelligent and cultured and continue to read books, but the iTunes lifestyle has made buying paper books a crazy [...]
Posted in Random, SugarCRM on Jun 12th, 2009 1 Comment »
Just a quick note. Colin and my old haunt CRM magazine is accepting nominations for CRM Market Leaders – including nominations from end-user companies that have had successful CRM rollouts.
So, if you have a great Sugar success story to share – drop CRM Magazine a line and let the world know.
Posted in Random on Jun 2nd, 2009 No Comments »
I’ve been reading a lot about General Motor’s bankruptcy filing the past few days, which got me thinking.
GM, among others, became notorious for “over-productizing” their businesses with too many competing brands, and probably would have been financially healthier if they had shed underperforming properties earlier. In that context, there’s a lot of similarities that can [...]
Posted in Random, social media, web 2.0 on Apr 24th, 2009 1 Comment »
We all know – and are hopefully mildly relieved by the fact – that every some odd years the economy goes down the toilet for a little while. Ah, the wonder of cyclical economics.
But what is interesting to me about this recession is that there are now more and more tools available for individuals to [...]
Posted in CRM, Random, social media, web 2.0 on Apr 14th, 2009 No Comments »
I just saw on Paul Greenberg’s personal blog how the Philadelphia Flyers are leveraging a cool mix of social media and word-of-mouth marketing to generate a great fan experience. It truly is a great example of how this type of web content is great for extending the dialog and generating interest – AND it even [...]
Posted in Google, Random, social media, twitter, web 2.0 on Apr 3rd, 2009 1 Comment »
I’m sure many are already aware of the rumors that Google is in talks to acquire micro-blogging phenom Twitter.
The question everyone must be asking – “Is this good or bad for the micro-blogging concept?”
I personally feel it is a good thing. I mean, with such a larger, stable owner – coupled with grater infrastructure to [...]
Posted in Random, twitter on Apr 1st, 2009 No Comments »
Just saw that UK newspaper and online media service the Guardian issued an April Fools edict that it was getting out of the print business and going “Twitter Only” from here on out.
Funny. But, with the amount of newspapers in the US (especially some long running papers here in the SF bay area) about to [...]
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