Posted in Open Source, Random on Jun 11th, 2008 No Comments »
The other day I made a post about how Apple (and consumer technology for the most part) are great at selling the notion of rip and replace as a positive thing.
Now, it seems that people are starting to see that Apple is not only good at getting people to dump their iPod for the latest […]
Posted in CRM, Open Source, Random on Jun 9th, 2008 No Comments »
Only Apple can make people who paid upwards of $600 for their first iPhone stoked about shelling out another $200 for the 3G iPhone.
In this economy, you have to marvel in Apple’s ability to make people consume.
But it does make me think about product marketing and the upgrade mentality. In the consumer world, so many […]
Posted in CRM, Random on Jun 3rd, 2008 No Comments »
In an age where unlimited contracts are king - Sprint has just announced a pretty decent unlimited mobile usage contract for $99 per month - Time Warner (or as well called it in NYC - Crime Warner) is doing something that on the outset seems incredibly stupid.
I read that the provider is looking to charge […]
Posted in CRM, Random on May 19th, 2008 No Comments »
My team here at SugarCRM is responsible for putting together our semi-annual sales training events. They’re actually pretty cool, and more important, the sales teams actually get into the training.
And it made me think - really, anyone can benefit from learning how to sell their company’s product or service. Think about it, how many times […]
Posted in Random on May 16th, 2008 No Comments »
After such a crazy week with the CRM Acceleration events, I am playing catch up on so much stuff here at Sugar HQ that I need a break for a second to blab about some cool things I’ve come across in my usual scanning of the blogosphere…
Nicholas Carr noted that the economy in Zimbabwe is […]
Posted in Random on May 8th, 2008 No Comments »
I would like to call this smart customer relationship building, but it may reek too much of desperation to be a thing of genius. Chrysler is offering new car buyers the choice of the usual “cash-back” at signing, or - get this - cheap gas for the next three years.
On the one hand, Chrysler is […]
Posted in CRM, Random on May 5th, 2008 1 Comment »
For a Philadelphia sports fan like myself, it has been a good week. The Flyers are rolling, defeating the first seeded Canadiens in five dominating games where the old Broad Street Bullies are back. And my Phillies are playing well, even without league MVP Jimmy Rollins and a slumping Ryan Howard (but when you have […]
Posted in Random on May 1st, 2008 No Comments »
Airlines are flying slower…seriously.
I wonder how they will spin this…they save millions of dollars in fuel, and only add 2 minutes to the length of the flight.
BUT - will the consumer ever see lower ticket fares when and if fuel prices ever go lower than a jet’s flight path again?
Passengers and airlines have a hate/hate […]
Posted in Random on May 1st, 2008 No Comments »
I am not a morning person, by any means. So I am trying to figure out why I’m in such a good mood.
It could be that today marks my one year anniversary at SugarCRM - my how this year has flown by in a lot of ways! I have learned so much, and was thinking […]
Posted in CRM, Random on Apr 21st, 2008 2 Comments »
Just a quick thought on CRM across the pond as I settle into my hotel here in London.
The TV doesn’t work.
Fine. This happens. So, I call the front desk and they tell me they’ll check the situation and call me back. After a while, I get a call, and the hotel staff person explains that […]
