I am freshly back in the office (OK, maybe fresh is not the right word, more like jet-lagged and overwhelmed with emails and projects) after an awesome two-week press tour in Europe. The media and analysts I met were all amazing, and really seemed to “get” where SugarCRM is going, our unique value proposition to [...]
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After more than a year of silent anticipation (that’s a nice way of saying “no one really cared”) integration giant Tibco is launching its first stab at social with its product called Tibbr. Yes, Tibbr. While Tibbr may do a lot of what people might expect from a status-update focused tool, in my opinion it [...]
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Many have probably seen that Salesforce.com has acquired web conferencing tools provider DimDim for $31m. (The rumors of this deal had been percolating since before Dreamforce so for many this was no surprise at all.) The deal pits Salesforce.com in many ways against some big companies and very popular products – Citrix’s GoToMeeting and Cisco’s Webex, [...]
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The beginning of a new year means one thing at Sugar HQ – time to kick in to gear for SugarCon! SugarCon 2011 is already shaping up to be an AMAZING event. Between awesome evening events, a full-on social media “conference within a conference,” and a bazillion other cool sessions, speakers, special guests etc. – [...]
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Ok, I realize this post’s title may qualify for the most ridiculous I’ve done yet…but bear with me. I promise it will (kind of) make sense in a bit. I was talking with Mitch Lieberman (@mjayliebs to most of you) and we were discussing how for many analysts and consultants – social is seen as [...]
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Outsider’s note: This blog post originally appeared in the UK-based B2B Marketing magazine blog series. And, since I think these are points worth repeating (and I wanted to get a blog post out this week!) I am reprinting my thoughts here. Also note, while it’s true I am too lazy to change spelling back to [...]
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I just saw that Yammer landed a cool $25 million in new funding. While that says a lot about the economy and the interest and expectations VCs have for the social space – it kind of scares me a little. What I mean is that while the cash is certainly good to keep a company [...]
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Posted in Application Design, cloud computing, CRM, Google, Microsoft, SaaS, salesforce.com, Social Business, social CRM, social media, SugarCRM on Nov 23rd, 2010 No Comments »
Salesforce.com seems to be blowing out its sales numbers and in a lot of ways that is great news. What is good for the market leader is good for everyone in the space: the great sales numbers validate our market message and really proves that all businesses need a great CRM initiative. One of the [...]
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I was talking with some time Outsider and full time social smarts guy Mitch Lieberman via Twitter about Klout and why I think it is stupid. I mean, it is important to think about your advocates and influencers – but how can we really standardize someone’s level of influence? I am not sure the Klout [...]
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Isn’t it funny how once you get and idea or object in your head, you start to see examples of the object or idea everywhere? Right after posting my latest blog post, I went over to check out Paul Greenberg’s ZDnet blog, which is always rife with something I can take away and mesh into [...]
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