Posted in CRM, Open Source, SugarCRM on Jul 23rd, 2008 No Comments »
I blogged about a cool Sugar/Openbravo ERP integration a few weeks ago…and while it is impossible to list all of the cool integrations people out there are doing with SugarCRM, a few stand out to me.
I just saw that DataSync has put together a very cool SugarCRM/Zimbra integration. According to them:
The first version of the […]
Posted in CRM, SugarCRM on Jul 21st, 2008 No Comments »
I just got back to business after a relaxing weekend following a whirlwind week that included an intensive SugarCRM sales training that I helped put together. While some people may thing “Ugh - yet another boring sales training seminar,” these are quite different - at last I’d like to think so. They are more interactive, […]
Posted in SAP, Siebel/PeopleSoft/JD Edwards/Oracle, SugarCRM on Jul 21st, 2008 No Comments »
After a one-week hiatus during which Martin and I where attending SugarCRM’s biannual Sales Bootcamp, I’m happy to say we’re back to blogging. I’ll start with a Wall Street Journal article from last week that our VP of marketing pointed out and that highlighted a number of marketplace conditions we’re seeing here at SugarCRM, and […]
Posted in Application Design, CRM, SugarCRM on Jul 14th, 2008 No Comments »
I’m knee deep in prep for our big semi-annual sales training, but I came across an interesting blog post that warrants discussion. It is a CTO saying that he feels most CRM tools have TOO MUCH funtionality as it is…making the now almost cliche’d analogy that hardly anyone uses MS Word’s features in total, and […]
Posted in Apple, CRM, Mobile, SugarCRM on Jul 11th, 2008 No Comments »
I have been doing a lot of briefings with partners and media around SugarCRM’s upcoming release as it regards our updated wireless capabilities. And the resounding response has been something to the tune of - “Wait…so it just works automatically from my mobile device?!?!?!”
It’s as if people are all too accustomed to complexity, lengthy setups, […]
Posted in Open Source, SaaS, SugarCRM on Jul 10th, 2008 No Comments »
We all know that gas prices suck…and we know energy costs are going to affect everyone in foreseen and some unforeseen ways.
But I have been thinking a lot about open source, SaaS providers, and the older sales models of many proprietary software vendors. A lot of these companies are still depending on the older enterprise […]
Posted in CRM, Open Source, SugarCRM on Jul 9th, 2008 No Comments »
I just completed work on a small bylined article that I’ve written for a European publication about SugarCRM and how our product offerings are well suited for the small- and medium-sized business (SMB) market. Whenever I read about CRM for SMBs two paying points usually jump forward: price and Microsoft integration, both of which are […]
Posted in Application Design, CRM, Microsoft, Mobile, SugarCRM, Uncategorized on Jul 8th, 2008 No Comments »
I have had my head in the Sugar Wireless 2.0 upgrades for the past week or so, doing some demos and other work around the enhanced capabilities. So, when I saw this primer for Mobile CRM at My Customer.com I was glad to see that people are getting it more and more when it comes […]
Posted in Application Design, Open Source, SaaS, SugarCRM on Jul 8th, 2008 No Comments »
Intelligent Enterprise poised an interesting question in this article it ran last week: How can you integrate SaaS solutions with on-premise?
Companies such as Cast Iron and Boomi (mentioned in the article) are both great at accomplishing what they set out to do: integrating solutions with other solutions of preexisting partners. Yet in the end, the […]
Posted in Application Design, CRM, SugarCRM on Jul 7th, 2008 No Comments »
I believe that market sizing surveys and reports have a value. In a competitive world, it is good to make benchmarks in terms of what your rivals are up to - how well they’re performing, etc.
But some market estimates make no sense to me. Merrill Lynch recently put together a market report stating that it […]
