After I put together my last post yesterday on my take on where social CRM investments should lie, I had a great talk with Tim Hickernell, and analyst with Info-Tech research who has long been covering collaborative CRM and related topics.
We started talking about the Facebook/LinkedIn dilemma and Tim brought up a good point, which […]
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As we know, there has been a lot of news coming out of CRM vendor’s marketing machines these days around social CRM. Oracle made a lot of noise during its OpenWorld event a few weeks ago. And now both SAP and Salesforce.com are re-upping their social CRM antes.
SAP made some financial moves to aid the […]
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Yesterday was quite a day - between the CRM Acceleration event and the election it was really non-stop for me. But definitely worth it. This CRM Acceleration was the last one in our “world tour” in 2008, and fitting to have it in our backyard, as it were.
The event went really well. Steve Madeira and […]
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Today marks the one-year anniversary of my time here at SugarCRM, and it’s been a great one. Perhaps fittingly, yesterday’s San Francisco Acceleration event underlined just how far the company has come in the past year, and over the last 4+ years.
Just yesterday, we hit an exciting milestone on SugarForge.org: 5 million downloads across all […]
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As a product marketer, I often look at software pricing models, license and subscription fees, etc. And of course, as a competitive intelligence analyst I am often looking at competitive pricing and how vendors look to work price positioning.
That background, coupled with the lingering economic effects of the credit crunch, has led me and […]
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In the midst of getting ready for tomorrow’s event in SF, I thought to myself - how can I live blog and update, while my laptop is being used for demos and presentations all day?
Well, I decided I could twitter away during the presentations on my blackberry. I downloaded Tinytwitter (definitely worth checking out if […]
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I’m not a veteran marketer. I have only been part of two or three major product releases here at SugarCRM. But I do know a lot of hard work and innovation has gone into every release here at Sugar, and the more I get to know the process and the team the more excited I […]
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I am slowly coming back down to earth after an awesome finish to the Phillies World Series run last night.
Ideally, I’d be on a plane heading to Philadelphia for the first Championship Parade down Broad Street since I was in third grade…but instead I’m making final preparations for what is looking like the biggest and […]
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I read an interesting blog post by the always interesting Matt Aslett of the 451 Group today. he makes some interesting points about the “Jerry Maguire” concept of open source - a lot of small businesses focusing closely on a much smaller client base.
Now, in theory this makes sense, but to me this is more […]
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A day after our first official event in Munch - I am really pleased with the turnout, the level of interest and existing visibility of SugarCRM in Germany, and the way that Sugar’s culture fits so well in this region.
The event itself went really well, starting with John Roberts’ keynote and followed by a very […]
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