Posted in Application Design, CRM, Microsoft, Mobile, SugarCRM, Uncategorized on Jul 8th, 2008 No Comments »
I have had my head in the Sugar Wireless 2.0 upgrades for the past week or so, doing some demos and other work around the enhanced capabilities. So, when I saw this primer for Mobile CRM at My Customer.com I was glad to see that people are getting it more and more when it comes […]
Posted in Uncategorized on Jun 30th, 2008 No Comments »
I have been doing my usual Monday-morning combings of the blogosphere and I found this interesting article by Bill Snyder on SAP and its being so late to the game in SaaS and PaaS. (I am hesitant to use the world paltform as it is, now they have to go creat this platform-as-a-service acronym to […]
Posted in Uncategorized on Jun 23rd, 2008 No Comments »
I saw that my old firm has put out a new report on social media and the enterprise (a report led by the very capable Kathleen Reidy).
It makes some very good points - if you’re a client (and all modesty out the window - I do think the 451 is one of the most “no […]
Posted in Uncategorized on May 29th, 2008 No Comments »
I do not think I am alone when I say that the real potential threats in the SaaS world, and even in the more generic web 2.0 world, are companies like Cisco, and to a lesser extent - WebEx. (Google, Facebook an Salesforce.com be damned)
I have mapped out my ideas on this topic in this […]
Posted in Uncategorized on May 7th, 2008 No Comments »
I spent most of my day giving press briefings and analyst calls on Sugar’s latest release currently in beta - 5.1. I have to say, based on the responses I’m seeing, that there’s a couple REALLY interesting parts to 5.1 that should not be overlooked.
Apart from a great story around the reporting enhancements, the new […]
Posted in Uncategorized on May 5th, 2008 No Comments »
If there’s ever an industry bedeviled by the inability to standardize for the betterment of the customer, it’s the telecom sector, and today’s news speaks to that. As first reported by the Wall Street Journal, Deutsche Telekom AG, the provider of T-Mobile USA, is considering a possible purchase of Sprint Nextel. Such a purchase would […]
Posted in Uncategorized on Apr 18th, 2008 No Comments »
Seeing that it’s a Friday here in the New York tri-state area, I figured I’d take a break from all the over analysis that Martin and I conduct and relate a slightly humorous, if not sappy, example of the fallout that open source and community-driven software is having on people’s attitudes within the software industry.
I […]
Posted in Uncategorized on Apr 17th, 2008 1 Comment »
I just came across this story about the launch of “The Open Source Census,” which is a new initiative by OpenLogic to get a better sense of how many and which open source solutions are being used within the enterprise. OpenLogic has provided an automated census tool called OSS Discovery that allows users to scan […]
Posted in CRM, Uncategorized on Apr 16th, 2008 No Comments »
I keep reading a lot about how eBay is looking to clean up its act. And with a new chief, there is a lot to do. The New York Times plots out eBay’s many issues here.
One of the things that amazes me most is how eBay was one of the creators of the web […]
Posted in Uncategorized on Apr 16th, 2008 No Comments »
With all the recent news analysis I’ve been reading about the Google/Salesforce announcement, it got me thinking…the partnership obviously speaks to the importance that CRM vendors are now placing on personal productivity and CRM solutions. That, in turn, is a long-heralded attempt by vendors to overcome the always formidable task of ensuring flexibility and end-user […]
