Microsoft’s much anticipated software-as-a-service (SaaS) announcement this week proved to be anticlimactic, to say the least. The software giant essentially announced an extension of its hosted SharePoint and Exchange offerings.
Last September, Microsoft started offering the hosted versions of its Exchange Server and SharePoint Server to companies with 5,000 users or more. Now it’s making the […]
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I had a phone call today with a SugarCRM customer who has deployed Sugar On-Demand in a big way. About halfway through the discussion, the chitchat sidetracked into a discussion about the advantages of linking open source with software-as-a-service (SaaS). The IT manager I was speaking with made a great point about the advantages of […]
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A few months back I wrote about some FUD documents that came across my desk from NetSuite. It was, overall, a poorly put together document, out of date, etc.
So, I guess I should not have been surprised when a prospect sent over a similar document from Salesforce.com. But in a way I was surprised, […]
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Posted in Uncategorized on Feb 22nd, 2008 1 Comment »
It seems like I’ve had a lot of conversations recently about e-commerce, whether it was with partners at SugarCon, fellow colleagues, or with customers, such as today. Everybody is trying to do a better job at it, whether it’s via tighter integration with their CRM solution or simply refining their business practices so customers have […]
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I really think we are approaching a major turning point in the way people consider “on-demand” applications.
I wrote about Oracle’s offering yesterday, then as I was reading Denis Pombriant’s blog about SugarCRM, I saw his previous entry. Denis gets it. Awesome.
But analysts and vendors tend to “get it” long before actual decision makers in […]
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Posted in Uncategorized on Feb 20th, 2008 2 Comments »
As part of its ongoing strategy towards moving to an open source infrastructure and network, Yahoo says that its search index is now being processed using Apache Hadoop. The Hadoop software takes over from a proprietary system being used previously, with the benefits, among others, being cost savings and scalability. Hadoop will run on a […]
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Just back from a nice long weekend trip (to anyone who has only seen the Grand Canyon from an airplane, you have to check it our up close) - and returned to see that Oracle has announced a single tenant version of Siebel CRM OnDemand.
Good…
Some reading this will think Oracle is going backwards - […]
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Matt Asay wrote up a nice review of this Gartner study. Among a number of interesting predictions for 2008 (including Apple and SaaS growth), Gartner expects that by 2012:
Eighty percent of all commercial software will include elements of open-source technology. Many open-source technologies are mature, stable and well supported. They provide significant opportunities for vendors […]
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Posted in Uncategorized on Jan 30th, 2008 No Comments »
Today, in his final visit to England as chairman of Microsoft, Gates addressed an audience of decision-makers on the subject of hosted software, and CRM in particular. Immediately after Gates’ speech, the company “officially” launched Microsoft Dynamics CRM 4.0, which was actually announced on January 2.
During his presentation, Gates argued that “hosted software will be […]
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Posted in Uncategorized on Jan 30th, 2008 1 Comment »
So, going over the CRM stories of the day, and Destination CRM (the news site of CRM Magazine that Colin wrote for and I managed years ago) had an interesting article on Sears outsourcing its CRM operations.
Huh?
This is stupid on so, so many levels. And I know Sears is not in the best of financial […]
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