OK, by now we have all seen the news and the media buzz around Sugar Express – and how small businesses can be up and running with a great CRM package and platform for around $7 a month.  Ridiculous how much value we provide to customers. Seriously, if you ask me this is THE best [...]

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Twitter has basically exploded over the past month. I mean, everyone and their brother, literally, has joined up. Looks like the growing pains have got to the micro-blogging firm, as service has been spotty the past few days. But this is to be expected. I mean, who could have predicted this kind of exponential growth [...]

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Not surprising to me, much of the talk both on and off the presentation stage at the Open Source Business Conference yesterday focused on the economy: when and if the rebound is coming, and how open source companies may or may not be poised to benefit the most from the recovery. But it was a [...]

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This morning I took part in a very sales oriented webinar, hosted by 1:1 Media. It was an interesting talk about “rethinking” sales and CRM in the era of cloud computing, social media, etc. But what struck me the most, was that the nature of the questions that popped up. These questions ranged from “what [...]

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Reading over the IT Project Failures blog over at ZDnet, the debate over the viability of cloud-based applications came up. Of course, it is the usual “universal outages” issue that gives people pause. The main issue is that it has taken the biggest SaaS/Cloud companies – Salesforce.com, Google etc. many years to get to where [...]

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I’ve been looking over the data surrounding the closing of business for platform-as-a-service (PaaS) provider Coghead, and its subsequent selling of assets to SAP. In a lot of ways, both sides of this event come as little surprise. Here’s why: While the cloud concept is going to open a lot of opportunities in general, it [...]

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